Resources for Tenants

Due to the novel Coronavirus 2019 (COVID-19), the United States and state governments have established programs that may provide individuals and small to mid-size businesses assistance to minimize the economic impact. We encourage you to research programs that may be applicable to your business or situation.

CDC Interim Guidance for Businesses and Employers

The CDC has offered guidance for risk assessment and public health management. We encourage you and your employees to become familiar with these guidelines:

Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)


Federal Programs

PPP Loan

The Paycheck Protection Program (PPP) provides loans to help businesses keep their workforce employed during the Coronavirus (COVID-19) crisis. SBA is currently offering:

SBA is currently accepting Paycheck Protection Program PPP loan applications from participating community financial institutions (CFIs) and lenders with under $1 billion in assets, which includes approximately 5,000 institutions, including community banks, credit unions, and farm credit institutions. Lender Match can help you find a participating lender.


SBA Small Business Guidance & Loan Resources

Visit the U.S. Small Business Administration Coronavirus (COVID-19): Small Business Guidance & Loan Resources to find guidance for small and mid-sized businesses and employers impacted by COVID-19, an economic loan program, other SBA products and resources, guidance for businesses with federal contracts, and local assistance through district offices. Available programs include:


The Coronavirus Aid, Relief, and Economic Security (CARES) Act and the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 provide fast and direct economic assistance for American workers, families, and small businesses, and preserve jobs for American industries. Learn more.

State by State Resources

Many States offer guidance for businesses and individuals impacted by COVID-19. We have compiled a list of local and state government websites for the states Federal conducts business below:


District of Columbia






New Jersey

New York




Additional Resources

Below are resources that are available to assist small and midsize businesses through these challenging times. You are encouraged to research these programs to determine which might be of assistance to your business. 

Restaurant Workers' Community Foundation

RWCF is working to collect information and links to resources that will help restaurants and workers deal most effectively with the COVID-19 Emergency. Click here for an up-to-date list. 

Facebook's Small Business Grant Program

Facebook is offering $100M in cash grants and ad credits to help during this challenging time. Apply here.

Hello Alice Business for All Emergency Grant

Hello Alice is offering $10,000 grants being distributed immediately to small business owners impacted by coronavirus. In addition to funding, grant recipients will receive ongoing support from the Hello Alice community.

Opportunity Fund Assistance for Small Business Owners

Opportunity Fund, which specializes in money lending to small businesses owned by women, immigrants and people of color, is collaborating with investors and nonprofits to put together a coronavirus relief fund that will provide grants and low-interest rate loans.

The Red Backpack Fund

The Spanx by Sara Blakely Foundation is giving 1,000 grants of $5,000 each to female entrepreneurs in the U.S. The window for applications will open on May 4, June 1, July 6, and August 3. Click here for more information.

GoFundMe Small Business Relief Fund

GoFundMe will issue $500 matching grants to qualifying businesses that raise at least $500 on


Kiva is offering 0% interest loans, expanding loan eligibility for more businesses in the US, increasing their maximum loan threshold from $10,000 to $15,000 and extending their grace period to up to 6 months for new borrowers.

Honeycomb Crowdfunded Small Business Relief Loan

To help deliver the working capital that businesses need, Honeycomb is offering 45-day payment free periods, 6-month interest-only periods and reducing their posting, success, and investor fees.


Mainvest, a crowdfunding platform, is offering a $2,000, zero-interest, 120-day loan for brick & mortar businesses affected by the shutdown when they launch a capital raise through their site. 

Re-Opening Information

ICSC Re-Opening Best Practices

General Information

For the most up-to-date information on COVID-19, we encourage you to visit the Centers for Disease Control (CDC) and World Health Organization (WHO) websites:

Supporting Our Communities

We recognize the critical role of our properties in the communities they serve, often providing access to essential retail and services such as groceries, drug stores, and doctor’s offices.

  • Our shopping centers remain open to continue to provide access to critical goods and services.
  • We are closely monitoring recommendations and mandates of local/state governments and health authorities as we work with tenants to reopen when permitted.
  • We increased measures such as additional sanitation and heavy cleaning throughout high-touch areas to ensure the well-being of our residents, visitors, workers, and staff.
  • Around the Northeast region, in an effort to support our tenants and community needs, we launched a partnership with several of our restaurants to donate over 2,200 meals (and counting) to individuals that need it most, such as the homeless, hospital staff and the fire department.
  • At THE AVENUE at White Marsh in Baltimore, we partnered with Giant Food to donate hard-to-find cleaning supplies to the Baltimore Police Department, 9th Precinct.
  • In partnership with the City of Somerville, Partners Healthcare and Battelle, Federal is providing space in the parking lot of Assembly Square at no cost for an N95 mask decontamination facility that extends their lifetime to up to 10 times apiece. Up to 80,000 masks are being sanitized per day.

Supporting Our Employees

The health and safety of our employees and their families is important to us. We have taken steps to protect our employees and empower them to work from home and care for their family members and children whose lives have also been impacted.

  • We transitioned our workforce to work from home, ensuring they are safely situated during this critical social distancing period.
  • For our few essential employees who come into our offices, we have provided ample supplies of hand sanitizer and disinfectant wipes as well as enhanced cleaning.
  • For our essential employees who take care of our properties to ensure that grocery stores and other essential businesses can provide much needed services to the public, we are providing those employees with protective equipment when it becomes available without impacting supplies available to healthcare workers and first responders.
  • All business travel has stopped until further notice. State-of-the-art technology and software allow our full team to work from anywhere fairly easily.
  • Our human resources and information technology teams are available to all employees to address any needs or concerns they may have.
  • A COVID-19 resource center was established on our intranet to provide employees with resources to help them navigate through this difficult time both personally and professionally.
  • Our medical plan provides important support for both physical and psychological needs during this stressful period. Associates will receive paid time off to care for themselves or family members as they need.
  • We’ve increased communications at all levels and have initiated regular company-wide virtual meetings such that executives are accessible, can keep associates informed, and employees’ questions are answered.

We will continue to evaluate situations as they arise and adjust our approach as appropriate, with the goal to enable our employees to be as productive as possible while offering them the flexibility they need to care for themselves and their families.


Updated as of May 12, 2021.


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